Ticketek: bustedTowards the end of last year, Alan over at half-pie had a wee rant about Ticketek's website. Over the next few months, like-minded individuals added their two cents to the rant, creating a good example of that familiar online phenomenon: the bitchfest. But then 'Simone' leaps to the company's defense, saying...

I have to disagree with u all i stumbled onto this website by mistake and i cant belive all the rubbish im reading ticketek is a great web site and service who have continued to give me great service over the years there is always somethinh for people like you to moan about so get a life!!!

To which Alan replies...

Well of course you would say that, Simone - seeing as you work at Ticketek. Everytime a comment is made on this site the IP address of the commenter is logged. Yours is 210.54.93.30, which by an uncanny co-incidence belongs to auck.ticketek.co.nz. Funnily enough it looks like you came to this site through "accidentally" entering "I hate Ticketek" into Google, the same search that has been used by you and your Australian counterparts to find this page several times in the past month.

Ahahaha. Busted. [via David Farrar ]

UPDATE #1: While doing a quick Google search this morning to see how the rankings were shaping up, I stumbled across this equally outrageous Ticketet horror story from Australia, where hundreds of email addresses were sent out on the CC line of an email (instead of the BCC line) announcing the cancellation of a Hoodoo Gurus gig. The poster of the story had this to say...

Now Ticketek has let me down, and I'm open to receiving unsolicited emails
from any number of potential spammers on that list.

I feel very strongly about this sort of thing. I've looked at
Ticketek's privacy policy and believe that they have breeched this by passing on
details to third parties not outlined in their terms and conditions.

I emailed a complaint several hours ago wanting to know why this
happened, and what assurances I have that other details - like my credit card
information - is secure with them, given they have treated my email address this
carelessly.

Unsurprisingly, I haven't had a response...

Naughty naughty.

UPDATE #2! Boingboing have posted the original story on their mega-traffic site. Poor old Ticketek.

# |

blog main page